Seven Questions To Ask A Carpet Cleaning Company

Author: Carpet Masters | | Categories: Carpet Cleaning Company Cambridge , Residential Carpet Cleaning , Upholstery Cleaning

Seven Questions To Ask A Carpet Cleaning Company

If you’re looking for a carpet cleaning firm in Cambridge, ON, to assist you in deep cleaning your carpet or upholstery, it’s essential to pick a reliable agency with high standards. After all, proper cleaning is necessary to regularly treat your carpet to remove the daily dirt, allergen, dust mites, and other particles that could harm your carpet. Moreover, it will also help to maintain its looks and feel for years. Therefore, it’s crucial to choose a professional carpet cleaning service with years of good reputation, insured, and dedicated to helping you achieve your carpet cleaning needs.

However, if you’ve never hired a carpet cleaning company before, you may not know where to start when it comes to choosing the right one for your home. To make the whole process convenient for you, we’ve outlined seven valuable questions to ask a potential carpet cleaning firm.

During your initial consultation, ask these questions to help you understand if this company is the right fit and capable of meeting your carpet cleaning requirements.

1. How long has your cleaning company been in business? Is it a local business?
When a service company has been in operation for a while, it will have cultivated an exceptional track record of success. These details can provide you with an insight into the type of service you can expect. Also, ask if they are a locally owned business; if you require immediate assistance, they can quickly provide local support for your needs.

2. Does your company have liability insurance?
Insurance is a crucial requirement when hiring a cleaning company. It will offer you protection and coverage in case of damages to your assets, misplaced items, or job-related incidents with a worker that may occur on your property. Ask for proof of insurance and how much its worth, higher the rate, better it is for you. 

3. Is your company IICRC certified?
If the carpet cleaning company has earned an IICRC (Institute of Inspection, Cleaning, and Restoration Certification), it means the staff has undergone a rigorous amount of training. This will ensure that the cleaners working on your home are knowledgeable and professionally trained. 

4. What type of carpet cleaning methods does your company use?
There are various types of cleaning techniques available that a cleaning company will use to remove the stains, dirt, and bacteria of your carpet. Like steaming, dry cleaning or various detergents are some of the most common methods used. If you’re concerned that the process may be unsuitable for your carpet or upholstery, it’s best to discuss it with your potential cleaning vendor.

5. Can you provide references or reviews from your clients?
Knowing what past customers have mentioned a particular carpet cleaning company’s services can help you make an informed decision. Positive feedback will give you an idea of the work and successes of a carpet cleaning company.

6. What guarantee does your company offer?
Always look for a cleaning company that guarantees service and support in writing if you’re left unsatisfied with their service. You need to know if they give a period of guarantee, refund, or leave you with no relief to your grievances.

7. What type of cleaning chemicals are used to clean the carpets or upholstery?
As carpets material comes in various types, you need to ensure that the right product is used on your carpet. Ask the carpet cleaning company whether they use non-toxic and environmentally friendly products that are safe for your children and pets.

Want to get started with a professional carpet cleaning services in Cambridge, ON, that cares about your carpet and upholstery needs? Carpet Masters is here to help. Backed by a team of professionally trained carpet cleaners, we’re dedicated to providing the highest standard of carpet cleaning service at your convenience. Our company has one of the most qualified, reliable, and trustworthy residential and commercial carpet cleaners in Ontario. We’re bonded and insure and offer 100% satisfaction, guaranteed!

Reach out to Carpet Masters today to get started on our carpet cleaning services or take a look at some of our work here