Beware of Bait and Switch Tactics

Beware of Carpet Cleaning Scams

Professional Carpet Cleaners DON’T Use Bait and Switch Tactics

You want to have your carpets professionally cleaned and you want to get the best carpet cleaning job for the best price. You may have received a coupon in a ValPak, flyer or by direct mail, advertising incredibly cheap prices for their services. Or, you’ve noticed a carpet “company” on the internet offering “whole house carpet cleaning for just $49. Sound like a great deal? How can they afford to charge such a low price?

As a reputable business owner and professional carpet cleaner serving the Kitchener, Waterloo, Cambridge and Guelph area, I can tell you with all certainty that they can’t! The cost of gas to get to your home would make this a losing proposition for the ‘company’, not to mention cleaning agents, set up time, and the actual time to do the job. A firm charging $6 or $9 a room (or $49 for the entire house!) cannot stay in business. So, how and why are they charging this price?

The answer is simple – some irresponsible companies use Bait & Switch! Once inside your home, you’re told that the advertised price is for ‘basic steam cleaning’, in other words, clear water. You can’t properly clean even a lightly soiled carpet without proper cleaning agents, pre-conditioners, emulsifiers and spot cleaners. They do have these products, but if they USE them on your carpets, your “cheap” cleaning is now $75 a room.

Then, you have the high pressure add-on sales like fabric protection and deodorizing, as well as charges for moving any furniture. Add in the ‘nominal travel charge’ and your costs can hit $250, or more. And the work performed by the inexperienced technician is often poorly done! Some companies hire virtually anyone and pay strictly commission. A commission on what? On the up sell, of course!

Save yourself the trouble!  Don’t be taken in by the Bait & Switch! You get what you pay for! Carpet Masters prides itself on High Quality, Professional Carpet Cleaning. We have trained, skilled carpet cleaning technicians. You pay the price you’re quoted! Our goal is to ensure your 100% satisfaction. We’re bonded and insured, for your peace of mind. Contact Us today for your Carpet Cleaning Needs.

 

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